The My Knight Frank project aimed to modernise the firm’s digital services with a market leading, self serve experience for buyers, sellers, tenants and landlords. The initial effort had faltered on poor product strategy and design.
I rethought the platform entirely: streamlining user journeys, introducing innovative tools, and building a design system that not only met but enhanced Knight Frank’s brand standards, collaborating closely with development teams to deliver at pace.
A new digital design system for consistency across every Knight Frank channel.
A redesign addressing the needs of buyers, sellers, tenants and landlords.
New tools including a buyer’s timeline and advanced search.
Seamless integration of Knight Frank’s industry leading research.
A revitalised My Knight Frank platform that positioned the firm as a digital leader, combining modern technology with the sophistication and trust the brand is renowned for, delivered under tight deadlines.

